I've lived in my council house for more than 22 years now and I have many stories to tell. My partner gets annoyed with me when I don't report minor repairs or take ages to report them, but I'm honestly sick of the whole process and will deliberately delay it as long as possible.
Here is my latest story and it begins 5 years ago when we had our radiators installed. They put one in our loo and I informed them that the wall wasn't very strong as Craige had put a hole in it and I'd filled it with PolyFilla. I said there was no way it would hold a radiator, but what did I know? The radiator was fitted on the faulty wall. Cut to 4 years later when the radiator first fell off the wall, I'm really surprised it lasted so long but knew it was inevitable. They sent out a man who said "that radiator should not have been put there, the wall isn't strong enough" No, really! So unable to re fix the radiator he left saying he'd send out a plasterer. The plasterer arrived and said, I can't remove the radiator to fix the wall I'm not qualified, I'll call the gas people to remove it. I gave up when no-one turned up and propped the radiator up (still partially attached) and waited until it was really necessary to have it fixed.
So a few weeks ago the radiator started leaking. *sigh* I called the repair service. The man came. "I can't see where the leak is coming from" he said. That's because it was coming from a pipe that was covered with trunking which he made no attempt to remove. "You need to get the radiator fixed back on the wall then it will stop leaking. I haven't got the right tools, I'll get someone else to do it"
Two weeks later I get a letter saying they had been trying to contact me but had no luck by telephone. Very strange, I'd had no calls on home phone or mobile and no messages. So I call the number they gave me in the letter repeatedly over the next three days and it's constantly engaged.
Then a guy turns up at the door. "I've come to fix your radiator" whoopee I cried and did a little dance (not really, I'm joking!)
Taking a look, notice I say look, he didn't actually touch the radiator, he said "I can't fix that, I don't have the right tools" oh really! "You'll need that wall plastered properly before I can do anything, I'll get a plasterer to come out" deja vu. He turned to leave....oh no you don't, I blocked his way out of the loo, "would it not be a good idea to remove the radiator so that when the plasterer comes he can actually get to the wall to plaster it?" mmmm, yes, ok. And radiator was removed. He left me with the knowledge that they only had one plasterer and he only worked on Thursdays. As it was Thursday it was going to be at least a week before he could come. Oh Joy!
This morning I wake up to a flood in the loo. So I call the repairs team and they will be sending someone out today!
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